File a Claim


Lost Claim

To submit a claim for lost shipments, please remember to include:

  • A completed and signed claim form
  • Wholesale cost invoice for lost item
  • Copy of the shipping waybill/manifest
  • All claims must be submitted within 9 months of the ship date

Damaged Claim

To submit a claim for damaged shipments, please remember to include:

  • A completed and signed claim form
  • Wholesale cost invoice for damaged item
  • Copy of the shipping waybill/manifest
  • Picture of the damaged item (or the damaged item may be returned to the Claims Dept with the submission)
  • All claims must be submitted within 9 months of the ship date

Helpful How-Tos

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