E-commerce Tools

Return Solutions

  • Return Labels – This convenient return option for your customer allows you to print off a label in advance and include it with your package at time of shipping.
  • Return Tag – Create a label from within the portal. This label is printed at the branch and given to the driver to affix to the package when picking up from your customer.
  • Collect Service – Authorize customers to ship on your account by assigning them a unique username and password.

SMARTSpots

Safe, Mainstream, Accessible, Reliable, Transportation – choosing your delivery spot has never been so convenient.

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ICS Alert Me

Receive notification via email or text message once your shipment has been delivered.

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API Integrations

Streamline your shipping process and boost productivity by choosing to integrate with our full suite of API offerings. This option will help you personalize both the shipping process and the customer facing experience.

Features include:

  • Request a pickup
  • Create shipments
  • Create return labels
  • Provide transit days
  • Full tracking capabilities
  • Void shipments
  • Provide estimated shipping charges
  • Review manifests

Advance Ship Notice

This convenient option is ideal for customers who will not be home to receive their delivery.

  • A shipment notification is sent via email to your customer’s inbox.
  • The customer’s tracking number is provided to them in this notification.
  • Customers have the option to print and sign the Advanced Ship Notice to leave for the driver, in place of signing the scanner.

Become a Customer

Start shipping with confidence and peace of mind!

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More Questions

Find all the answers you're looking for in our FAQs!

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